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Holiday Tips - Tourist information offices and important telephone numbers

A list of all important tourist information offices and telephone numbers.

Tourist information offices

Airport
In the arrivals hall
Tel.: +34 971 809 118
Summer season (mid May to October):
Monday to Friday 8:00 to 20:00
Saturday, Sunday and public holidays 8:00 to 14:00
Winter season (November till mid May):
Monday to Friday 8:00 to 20:00
Saturday 9:00 to 14:00 / Sunday closed

Ibiza Town

Tourist information office of the island government
Avinguda d'Ignasi Wallis, 19 (Google maps)
Tel.: +34 971 301 900
Open all year
Monday to Friday 9:00 to 20:00
Saturday and from May to October also on public holidays 9:00 to 14:00 / Sunday closed

Tourist information office in Marina Botafoch
In the ferry terminal (Google maps)
Open when cruise ships arrive.

Tourist information office in Ibiza Town
Plaça de la Constitució, next to the old market (Mercat Vell) (Google maps)
From July to October
Tuesday to Saturday from 10:00 to 14:00 and 17:00 to 20:00 (October 11:00 to 17:00)
Sunday from 10:00 to 14:00 (October 10:00 to 15:00)
Monday and public holidays: closed
Find the opening times here.

Tourist information office in the citadel Dalt Vila (La Cúria)
Plaça de la Catedral (opposite the cathedral, Google maps)
Tel.: +34 971 399 232
informacioturistica@eivissa.es
Open all year
Find the opening times here.

Figueretas
Tourist information office of Ibiza Town (Figueretas is a suburb of Ibiza Town)
On the main square next to the promenade (Plaça de Julià Verdera, Google maps)
From April to October
Monday to Friday 9:00 to 15:00
Saturday 10:00 to 15:00
Sunday and public holidays closed

Playa d'en Bossa
Carretera de Platja d'en Bossa (on the main strip, next to the Guardia Civil police station, Google maps)
Tel.: +34 971 398 869
From June to October
Monday to Sunday 10:00 to 14:00 / 15:00 to 20:00

Santa Eulalia
Passeig de s'Alamera, 4 (the small ramblas leading from the town hall to the beach, Google maps)
Tel.: +34 971 330 728
turisme@santaeularia.com
Open all year
Monday to Friday 8:00 to 15:00
Saturday, Sunday and public holidays closed

Cala Llonga
Next to the beach
From May to October
Monday to Friday 8:00 to 15:00
Saturday, Sunday and public holidays closed

Es Caná
Next to the bus stop (Google maps)
From February to November
Monday to Friday 8:00 to 15:00
Saturday, Sunday and public holidays closed

San Antonio
Passeig de ses Fonts, 1 (on the fountains square, Google maps)
Tel.: +34 971 343 363 
turisme@santantoni.net
Open all year
Monday to Friday from 8:30 to 15:00
Saturday, Sunday and public holidays closed

Cala de Bou (San Antonio Bay)
Es Caló, 7 (Google maps)
Tel.: +34 971 935 860 
From June to October
Monday to Friday 10:00 to 14:00 / 15:00 to 18:00 / Saturday 10:00 to 15:00
Sunday and public holidays closed

San José
On the main road (Calle Pere Escanellas), opposite the town hall (Google maps)
Tel.: +34 971 801 627
turisme@santjosep.org
Open all year
Monday to Saturday 10 - 14 
Sunday closed, public holidays closed only from November to March


Phoning Home

Dial 00 and your country code.

For some countries you have to leave out the initial 0 of the number you want to call, for example the UK and Germany. For example, to call the UK, you dial 0044 and leave the 0 off the town prefix (for Nottingham this would be - 0044 115 1234567).

It can be very expensive to call home from a mobile, so better use the call function of a messenger app like WhatsApp.

Remember that using data roaming abroad can be very expensive. You can turn mobile data off when abroad and only use the internet when connected to Wi-Fi. Or check costs with your provider and consider buying a package for data roaming.

Within the European Union, no extra roaming costs apply. Find more information about this here

If you want to use the telephone in your hotel room, ask for the costs beforehand at the reception to avoid surprises when paying the bill.


Calling a number in Spain

If calling from abroad or from your mobile, you will need to prefix the numbers below with +34, the Spanish International Dialing code. For European countries, the + has to be substituted with 00.

After the prefix, dial the complete number: from the 971 region code for the Balearic Islands, nothing has to be left out. So if you want to call the Can Misses hospital from your British mobile, dial: 0034 971 397 000.

902-numbers can only be called from Spanish phone lines.


Important Numbers

EMERGENCY = 112 (international standard emergency number, working from most international mobiles and landlines)

Hospitals/Emergencies
Emergencies/Ambulance - 061
Hospital Can Misses - 971 397 000
Policlínica del Rosario - 971 301 916
Hospital Cas Serres - 971 392 960
Red Cross - 971 390 303
Maritime Emergency - 900 202 202
Toxicology - 915 620 420

Ibsalut (Balearic Islands state-run health service):
Appointments for residents - 902 079 079

Fire Brigade
Emergencies - 112
Ibiza - 971 313 030

Police

If you need assistance and don't speak Spanish, you can call 902 102 112.

Guardia Civil
Emergencies - 062

Policía Nacional
Ibiza Town Police Station - 971 398 883

Policía Local
San Antonio - 971 340 830
Ibiza Town - 971 397 550
Santa Eulalia - 971 330 841
Formentera - 971 322 201

Taxis

Find all numbers and current tariffs on our page Ibiza taxi fares.

Airport
Flight and airport information - 971 809 000 (press 2 for English)

Ferry Companies
Balearia - 912 660 215
Trasmediterránea - 902 454 645
Aquabus - 644 28 44 96

Directory assistance
National: 11888
International: 11886

Consulates
British - 933 666 200 (Consular phone lines are open from 8am to 4pm)
Irish - 971 719 244 (Mallorca, Consulate Opening hours: 10am-2pm - Monday - Friday)
German - 971 70 77 37 (Mallorca, find more info here)
French - 971 312 031 (Tuesday-Friday 17:00 - 20:00)
Italian - 930 33 80 00 / 971 097 013 (Mallorca)
Dutch - 913 53 75 00 / 971 716 493 (Mallorca)
US - 971 403 707 (Mallorca, Mon-Fri 7:30 - 13:30)
Australian - 91 353 6600 (Madrid)

Municipalities
Ibiza - 971 397 600
Santa Eulalia - 971 332 800
San José - 971 800 125
San Antonio - 971 340 551
San Joan - 971 333 003
Formentera - 971 321 087


The above information is correct to the best of our knowledge, but may be subject to change.

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